FAQ
Orders and Shipping
How long does shipping take?
Most orders are processed within 1-3 business days. Delivery typically takes 5-12 business days depending on your location.
Do you offer free shipping?
Yes. We offer free standard shipping on all orders within the United States.
Can I track my order?
Yes. Once your order ships, you will receive a tracking number by email.
Do you ship internationally?
Yes, we ship to multiple countries worldwide. Delivery times may vary by destination.
Returns and Refunds
What is your return policy?
We accept returns within 30 days of delivery. Items must be unused and in their original packaging.
What if my item arrives damaged?
Please contact us within 48 hours with photos of the issue and we will resolve it promptly.
How long do refunds take?
Refunds are processed within 3-7 business days after we receive and inspect the returned item.
Products
Are your products quality tested?
Yes. Every product is carefully selected to ensure quality, functionality, and customer satisfaction.
Will an item come back in stock?
Some products may be restocked. Email us at support@maxcgo.com to check availability.
Payments and Security
What payment methods do you accept?
We accept all major credit cards, debit cards, and secure online payment methods.
Is my payment information secure?
Yes. All payment data is encrypted and processed securely.
Contact Us
How can I reach customer support?
Email us at support@maxcgo.com or visit our Contact page. We typically reply within 24-48 business hours.